What to do when you experience problems accessing the Designer app:

iOS devices

If you are using an older iOS version (< iOS 16) and are experiencing problems, consider using an earlier Designer version (version 8.14.1). It is available via the following link:
http://www.smarteragility.com/designer-app-8

Android devices

On some Android devices, the app may crash (regularly). If you experience this issue, consider using the following Android specific version.
http://www.smarteragility.com/designer-app/index-android.html

All devices

Click below to remove all locally stored program files and download them again.
Click below to remove all courses, data as well as locally stored program files; then download them again.
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